Terms of service
Welcome to Advit Figures. These Terms of Service govern your use of the Advit Figures website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.
1. About Advit Figures
Advit Figures is a collectible figure brand specializing in original character designs and individually finished collectible figures inspired by mythology, culture, gaming, imagination and contemporary character art.
Our products may be 3D printed, hand-finished and hand-painted. Because each piece receives individual attention, minor variations in paint, colour, texture or finish may occur.
These variations are a natural characteristic of individually finished products and are not necessarily considered defects.
2. Eligibility
By using this website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide during checkout is accurate and complete.
- You will use our website only for lawful purposes.
- You will not use our website or products for any fraudulent or unauthorized activity.
3. Products and Product Information
We make every reasonable effort to ensure that product descriptions, photographs, dimensions, colours and other information displayed on our website are accurate.
However, actual colours may vary slightly depending on your device, display settings, lighting and photography conditions.
Our collectible figures may also contain minor handmade variations in paint application and finishing.
We reserve the right to correct errors, inaccuracies or omissions in product information, pricing or availability.
4. Pricing
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices, product availability and offers may change without prior notice.
Applicable taxes and shipping charges, where applicable, will be displayed during the purchase process.
In the event of an obvious pricing error, we reserve the right to cancel the affected order and provide an appropriate refund for any payment already received.
5. Orders and Order Acceptance
When you place an order, you are making an offer to purchase the selected product.
After placing an order, you will receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that your order has been accepted.
An order is considered accepted when we process and dispatch the product, unless otherwise communicated.
We reserve the right to cancel or decline an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Circumstances beyond our reasonable control
If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.
6. Payments
We accept payment methods made available through our payment partners at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not knowingly store your complete payment card information. Payment processing may be handled by third-party payment providers according to their respective terms and privacy policies.
7. Shipping and Delivery
We aim to dispatch orders within the timeframe communicated on the product page or during checkout.
Estimated delivery times are indicative and may vary depending on the destination, courier service, weather, public holidays, logistical disruptions or other circumstances outside our reasonable control.
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances beyond our direct control.
Customers are responsible for providing an accurate and complete delivery address and contact information.
Any additional costs resulting from an incorrect address or failed delivery caused by incorrect information provided by the customer may be the customer's responsibility.
8. Returns, Refunds and Replacements
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.
Our standard return period is 7 days from the date of delivery, subject to the conditions described in that policy.
For claims involving damage during transit, defective products, missing parts or incorrect products, customers may be required to provide an unboxing video and supporting photographs.
Please review our Return & Refund Policy before making a purchase.
9. Product Care
Our collectible figures are intended primarily for display and collection.
Customers should handle figures carefully and keep them away from excessive heat, direct sunlight, moisture, water and situations that may cause physical damage.
Some components may be small or delicate.
Advit Figures is not responsible for damage caused by improper handling, accidental drops, modification, exposure to unsuitable conditions or failure to follow reasonable care instructions.
10. Intellectual Property
All content available on the Advit Figures website, including but not limited to:
- Brand name
- Logos
- Product names
- Character designs
- Illustrations
- Product photographs
- Graphics
- Videos
- Written content
- Website design
- Original artwork
is owned by or licensed to Advit Figures and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, publish, license or commercially exploit our intellectual property without prior written permission.
Advit Figures, its logos and original character designs may not be used in connection with another business, product or service without our authorization.
11. User Content
If you voluntarily submit photographs, videos, reviews, testimonials or other content to Advit Figures, you grant us permission to use, reproduce, publish and display that content for marketing and promotional purposes, subject to applicable law.
This may include displaying customer-submitted content on our website, social media pages, advertisements or other marketing channels.
We will not knowingly use submitted content in a misleading manner or falsely represent your experience.
12. Prohibited Uses
You agree not to use our website to:
- Violate any applicable law or regulation.
- Engage in fraudulent or deceptive activity.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our website.
- Upload malicious code, viruses or harmful software.
- Scrape, copy or reproduce our website content for unauthorized commercial purposes.
- Infringe the intellectual property rights of Advit Figures or any third party.
- Use our products, website or content for unlawful purposes.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers or systems.
13. Third-Party Services and Links
Our website may use third-party services such as payment processors, shipping providers, analytics services, social media platforms and other service providers.
We may also provide links to third-party websites.
Advit Figures is not responsible for the content, availability, security or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure or error-free.
We may temporarily suspend, modify or discontinue parts of the website for maintenance, updates, security reasons or other operational requirements.
15. Limitation of Liability
To the extent permitted by applicable law, Advit Figures will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, government restrictions, network failures or other force majeure events.
Nothing in these Terms of Service is intended to exclude or limit any consumer right, remedy or liability that cannot legally be excluded or limited under applicable Indian law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Advit Figures harmless from claims, losses, liabilities, damages and expenses arising from your unlawful use of our website, violation of these Terms, or infringement of the rights of Advit Figures or any third party.
17. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect information associated with your use of our website and orders.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, services, website or applicable requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Nothing in these Terms limits any rights or remedies available to consumers under applicable Indian law.
20. Grievance and Customer Support
If you have a question, complaint or concern regarding an order or our services, please contact us through the Contact Us page on our website.
We will make reasonable efforts to review and resolve customer concerns promptly.
Business / Contact Address
Advit Figures
Bliss 3, Kumar Pebble Park Society
Hadapsar, Pune – 411028
Maharashtra, India
21. Contact
For questions regarding these Terms of Service, orders or our products, please contact Advit Figures through the contact details provided on our website.
Thank you for choosing Advit Figures.
Designed to be collected. Made to stand out.